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Graphic Design Software FAQs

How do I install DrawPro?

Can I install DrawPro on a single users account only?

What Operating Systems does DrawPro support?

What are the System Settings that I need to know?

What are the System Requirements for DrawPro?

How do I download my free file viewer?

How do I get help?

Can you obtain site licenses for DrawPro?

Can you import and export DXF format?

Can you import and export WMF and EMF?

Can I embed a DrawPro Drawing in a Microsoft Word file?

Does DrawPro support True Type fonts?

How do I find Sample Files, Templates, Do-It-Yourself Files etc.

How do I find the pre-drawn Symbols and Clip Art Libraries?

Can I build my own custom symbols?

How do I create a watermark?

How can I get technical support?

How do I install DrawPro?
DrawPro is very simple to install.
If your system has restricted users, make sure the person installing DrawPro is the Administrator or has an administrative account. Normally home users don't have this worry.

To install:
Place the CD in your CD-ROM drive.

DrawPro installer will automatically launch and begin the installation process.

For the simplest installation, press the NEXT> button on every page that comes up.

All you have to do during the installation process is answer three questions:

Serial Number: Please enter the serial number which is located on the flap of your CD case. (Make sure there are NO blank spaces in the serial # line).

Full Name: This would be the name of the main registered user. This information may need to be verified during technical support calls, etc.

Organization: This is an optional field. Home users may wish to leave this blank. Corporate users should put their company name here.

For more advanced users, there are options to choose a different installation folder for DrawPro. By Windows convention the installation folder is located in the Program Files folder.

After installation, you will notice that DrawPro has conveniently added a launch icon to your desktop. DrawPro is also available by pressing Start/Programs/DrawPro 1.0. After launching DrawPro, if you use File/Open you will find that DrawPro defaults to the My Documents folder for the current user account. Within that folder you will find the My DrawPro Files folder. This is created for your convenience. Use this folder to store and organize all your DrawPro drawings.

HINT: Making sub-folders under My DrawPro Files is a good way to organize your drawings!

Can I install DrawPro on a single users account only?
The DrawPro install is specifically designed to support Windows XP fast user switching, and we therefore choose not to support single user installation on a network.

By default, once DrawPro is installed, it is available to all user accounts on that system.

The DrawPro install requires that someone with administrative privileges install the software.

What Operating Systems does DrawPro support?
Draw Pro works with Windows 8 Professional / 7 / Vista / XP / NT

Microsoft Internet Explorer 5.01 or greater.

Microsoft Windows Installer 2.0 or greater.

What are the System Settings that I need to know?
DrawPro is best used at the highest resolutions available in the PC industry.

For the best viewing results set your display to 1024 x 768 or higher and use the True Color (32 bit) setting.

For good viewing results set your display to 800 x 600, High Color (24 bit) setting.

DrawPro will run on lower settings (such as 256 color mode and 640 x 480) but with degraded viewing results.

To adjust your display settings:

Use the Start Menu, Select Settings>Control Panel>Display>Settings.

In the Colors drop-down list box, make sure your settings are at least High Color (24-bit) or True Color (32-bit).

In the Screen Area section, move the slider to display at least 800 x 600 pixels.(1024 x 768 for best results).

Click OK. The new window settings are applied. You may be prompted to restart your computer to apply the new settings. If so, click OK or Yes.

What are the System Requirements for DrawPro?

  • Windows 8 Professional / 7 / Vista / XP
  • Pentium II - class processor w/MMX
  • 64MB RAM
  • 30MB free hard drive space
  • 16-bit color minimum, true color (24-bit) recommended
  • 800X600 or higher screen resolution, 1024X768 recommended
  • CD ROM drive for installation

How do I download my free file viewer?
First open you Internet Explorer and then type in www.viewalot.com and you will see a download button for downloading the file viewer.

How do I get help?

DrawPro has a full and intuitive User's manual available from the Help menu. This manual can be printed for your convenience.

DrawPro also has a Help Index that is available using Microsoft's Internet Explorer 5.01. This Index is navigated the same way you navigate any internet page.

There are a set of Quick Reference cards that you can view and print, you can find them under the Help Menu. These Quick Reference cards will help you become familiar with the menus, tool sets and options available.

You may also email your questions to techsupport@drawpro.com.

Can you obtain site licenses for DrawPro?

Yes, please email sales@drawpro.com with any site license questions or requests.

Can you import and export DXF format?

DrawPro is currently supporting the DXF format (for import only).

When open a DXF file go to the File menu and select Open… Now you pull down the File of types menu and select the DXF option. Once you have selected the DXF option, click on the Open button.

Can you import and export WMF and EMF?

DrawPro supports imports and exports of the Windows Metafile Format (WMF) and the Windows Enhanced Metafile Format (EMF).

The EMF format is superior to the WMF format, and offers a more true conversion. The WMF format has been around longer and has a larger user base.

Both formats are supported by all graphically oriented Microsoft products (such as Word and Publisher etc.), and are also supported by most third party graphics programs.

DrawPro also imports images and photos in the following file formats:

  • .BMP - Bitmap
  • .GIF - Graphic Interchange Format
  • .JPG - Joint Photographic Experts Group
  • .TIF - Tagged Image File
  • .PNG - Portable Network Graphic

WARNING: As with most file conversions, importing or exporting from these formats may involve some data loss. For best data fidelity, always use the DrawPro native format to save and retrieve your files in DrawPro.

Can I embed a DrawPro Drawing in a Microsoft Word file?
To use a DrawPro drawing with Microsoft Word, save your file first using the.DPF (DrawPro) format, then use the File/SaveAs function and choose the.EMF file filter (to save in the Enhance Windows Metafile Format).

If your filename was MyDrawing.DPF the EMF exported version will be saved as MyDrawing.EMF (unless you type in a different name when you save).

In Word, use the Insert/Picture/From File and choose the Windows Enhanced Metafile.EMF filter in the dialog box. Now select the.EMF file (such as MyDrawing.EMF) by browsing for it. Press OK. Your DrawPro drawing is now inside a Word file!

Does DrawPro support True Type fonts?
Yes, DrawPro will automatically list any installed fonts on your system.

To change fonts:

First insert text by choosing the Text tool "A" from the Design toolbar.

Single click at the position in the drawing on which you want your text, or click and drag a rectangle for the width and height of the desired text box.

If you want to change the font of an existing text box, just select the text box and press the "F" tool on the text toolbar. After selecting the Font, Size, and attributes, press OK in the Font dialog box. The text box will automatically show your new selections.

Also, you can choose the desired Font by pressing the "F" tool on the text toolbar, before creating a text box.

How do I find Sample Files, Templates, Do-It-Yourself Files etc.
Pull down the Help menu and select Welcome Screen… now you may choose from the list of files as well as the Users Guide, Quick Reference Cards etc.

How do I find the pre-drawn Symbols and Clip Art Libraries?
From DrawPro pull down the File menu and select Open Symbol.

At the top of the Open Symbol dialog box you will see the Library and My Folders buttons. (Library is the DrawPro default).

The Directory area shows you two folder options - Clip Art and Symbols. Double Click on a folder to show the lists contained in that folder.

For example to see the computer symbols, double click on the Symbols folder then double click on the Computers folder.

In the Symbol Name area you will see all the names of the available symbols.

Click on any of the symbol names to preview the symbol in the preview pane.

Click the Place button to place the symbol in your drawing.

To view the computers Clip Art, double click on the Clip Art folder then double click on the Computers folder.

In the Symbol Name area you will see all the names of the available Clip Art symbols.

Click on any of the names to preview the Clip Art in the preview pane.

Click the Place button to place the Clip Art in your drawing.

Pressing the My Folders button will switch you to your My Documents folder area. From there you can load or save your own custom symbols or clip art.

You can also see manuals for both the Symbols and the Clip Art that DrawPro has available. From the Help Menu choose either the Symbols Library Manual or the Clip Art Manual. Both manuals are in.PDF format.

Can I build my own custom symbols?

To make a custom symbol and save it, follow these directions:

First, draw your symbol.

Now select the whole symbol by using the select tool and draw a selection rectangle around the entire symbol. Make absolutely sure that you have included all the objects in this selection. (All of the control points of the objects you have selected will be visible when you have selected the entire symbol correctly).

Now use the Options/Group function to group your selected objects into one group.

Once grouped, the symbol will only show four control points (the bounding rectangle points). This is how you know you have grouped your entire symbol correctly.

Once grouped, go to the File/Save Symbol. Type in a name for your symbol in the file name field, and then press OK.

Now you have created your own custom symbol.

Now to use that symbol, choose File/Open Symbol. Press the My Folders button. Find your symbol in the sub folder that you saved your symbol into. Click on your symbols name.

The preview pane will show your symbol once you select it. Press the Place button to place your symbol onto your drawing.

HINT: You can create your own clip art in the same manner. Once your object is grouped (provided it is closed) you can add fills and colors. Then continue to save in the same manner as saving the symbol.

How Do I Create a Watermark?

From DrawPro start a New document then choose Layers/Layer Info.

In the Layering dialog box rename the Layer 1 to __WATERMARK__ (this must be entered in this exact manner).

Choose the Rename button then OK.

Now draw, write, or import the information you want to watermark.

Select all of this information by choosing Edit/Select All.

Then lock the information by choosing Options/Lock.

IMPORTANT!!

Once "Locked", watermarked information is not changeable. Objects that have been locked in a watermark layer cannot be detected, selected, unlocked, or otherwise edited.

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How Can I Get Technical Support?

Users may have free technical support questions answered via email by writing to techsupport@drawpro.com.